Ben Maden
From the Founder

Search thinking is in everything we do

When I started Matter Solutions in 2000, I was building websites and quickly realised that a beautiful site means nothing if nobody can find it. That insight has shaped everything we do since.

We don't think of SEO as a service you bolt on at the end. Search thinking is embedded in how we plan information architecture, write copy, design user journeys, and build WordPress sites. When we run Google Ads or Meta campaigns, the keyword research and intent mapping comes from the same discipline.

We've deliberately stayed small. Three specialists, not thirty generalists. That means the strategist who plans your campaign is the same person optimising it week after week. You get consistency, depth, and someone who genuinely knows your business — not a rotating cast of account managers.

If you value clear communication, transparent reporting, and people who'll tell you what you need to hear rather than what you want to hear — we should talk.

Ben Maden
Founder & Strategist, Matter Solutions

Our Values

Three pillars that guide everything we do

01

Clarity

Radical transparency in everything. Shared project boards, clear reporting, and honest conversations. No smoke and mirrors — you always know exactly where things stand.

02

Results

Customisable KPIs that matter to your business. We don't hide behind vanity metrics. Every campaign is measured against outcomes that drive real business growth.

03

Educate

Education is integrated with live campaigns. We don't just do the work — we make sure you understand the strategy so you can make informed decisions.

The Team

Small team. Big impact.

A lean team of specialists supported by automation, strategic contractors, and offshore data processing. We've been 15+ people — we chose to be lean.

Ben Maden

Ben Maden

Founder & Strategist

MEng (Aeronautical) + MBA. Google Ads specialist, SEO strategist, and technical architect. Brings engineering precision to digital marketing.

Victoria L

Victoria L

Client Director

Meta Ads specialist and project manager. Ensures every client gets premium attention and campaigns run like clockwork.

Sharif Uddin

Sharif U

Business Development

Warm, friendly, and full of ideas. Sharif is probably the first person you'll speak to at Matter Solutions — bursting with ideas to help your business grow.

Mahabubur (MMR)

Mahabubur (MMR)

Technical Lead

Ben's wing man in all things technical — building, investigating, fixing. MMR can do it all.

Laura Collings

Laura Collings

SEO Specialist

Methodical, detailed, and focused. Laura wades through spammy websites looking for diamonds in the rough — determined to secure the very best links and citations to power rankings.

Pippin - Head of Barketing

Pippin

Head of Barketing

Office morale officer and chief greeter. Ensures all team members maintain appropriate treat-to-work ratios.

How We Operate

A micro agency built for precision

70% of our clients are owner-operated small businesses with 2–100+ employees running £10–50k quarterly campaigns. We also work with corporates requiring larger strategic programs.

01

Strategic Planning

Every engagement starts with understanding your business, market, and goals. We build a clear roadmap before touching any tools.

02

Execution & Optimisation

Campaigns are run with engineering discipline — systematic testing, clear metrics, and continuous improvement.

03

Transparent Reporting

Shared project boards, regular updates, and reports that show what matters — not vanity metrics.

Our Journey

Timeline

2025

Lean into Technical

Software Engineering (using AI) central to our competitive edge.

2020

Micro Agency

Restructured to lean specialist team.

2015

Hosting & Security

Added managed WordPress hosting services.

2008

Established Presence

Grew into a leading local digital agency.

2001

#2 on Google UK

Ranked second for "Web Design".

2000

Founded in the UK

Started as a web design studio in the UK.

Are We a Good Fit?

We work best with businesses that

✓ Ideal Fit

  • • Have a strong product or service
  • • Understand market demand exists
  • • Value strategic thinking
  • • £350k–£5M revenue potential in 12 months
  • • Healthcare or technical industries

✗ Not the Best Fit

  • • Seeking basic code assembly only
  • • Resistant to marketing investment
  • • Business in critical condition
  • • Looking for cheapest option
  • • No interest in strategy

Think we're a good fit?

Start with a free strategy call. No obligations, just clarity.

Book a Strategy Call